Your Impact
You will define and enforce how IT services are designed, governed, and evolved, ensuring clarity, control, and consistency across the entire service landscape.
What You Will Drive
Establish and govern the end-to-end IT service lifecycle
Build a transparent, structured Service Portfolio and Catalogue
Own and strengthen Change Management governance and risk control
Introduce baseline Configuration Management governance to improve service integrity
Ensure all services have clear ownership, definition, and lifecycle control
Reduce complexity by rationalizing redundant or unclear services
How You Will Make a Difference
Create clarity on what services exist, how they are delivered, and who owns them
Improve change success rates and reduce service disruption risk
Enable better impact assessment and root cause analysis
Bring discipline and structure to a previously fragmented service landscape
What You Bring
Strong experience in IT Service Management and governance roles
Deep expertise in Change Management and service lifecycle frameworks
Practical knowledge of Configuration Management / CMDB governance
Experience in multi-vendor, outsourced environments
Strong risk management and decision-making capability
Ability to challenge and influence senior stakeholders and technical teams
Why Join Us
Define the foundation of how IT services are governed globally
Take ownership of a high-impact domain in a transforming organization
Work closely with senior stakeholders to drive structural change
Build governance that enables speed, control, and scalability
Be part of a shift toward modern, transparent, and accountable IT operations
Apply now and help us shaping #FutureFresenius