IT Supporter Field Service (m/f/d)

We are not waiting for the future, but are shaping the digital world of today. Grow into new tasks with us and take on responsibility.

Join the team of the IT Cluster North Sea of Helios IT Service GmbH at the Hamburg location with immediate effect on a full-time and permanent basis as

IT Supporter Field Service (m/f/d)

What to expect

Support and advice for users in the event of disruptions, questions, process and personnel changes
Service and development activities within the framework of a helpdesk system and centrally controlled standards
Installation and operation of PC, thin client and notebook workstations and peripherals, as well as standardized client management
Coordination and implementation of field service projects (e.g. station moves, Windows 11 rollout)
Creation and adaptation of updated operational and system documentation

What you bring to the table

Completed training or extensive professional experience with appropriate qualifications and in-depth knowledge
Knowledge of Microsoft operating systems (client and server side), Citrix XenApp administration, client management applications, ActiveDirectory, software distribution and virtualization of IT systems is desirable
Ideally, previous knowledge of IT in the healthcare sector and hospital environment
Routine in service activities and troubleshooting as well as the structured and organized handling of ticket and documentation systems
Friendly, solution-oriented communication and professional appearance
Class 3/B driving licence
Legally required proof of immunization against measles

You can look forward to

The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinics
Discounts for over 480 top brands and prevention programs, e.g. discounts at gyms
We offer you the chance to get to work in an environmentally friendly way – with an employer subsidy for the Deutschlandticket
We offer you a varied and challenging job in the exciting and future-oriented environment of digitization
We work in flat hierarchies, appreciate short decision-making paths, offer flexible working time models and attractive remuneration
We support you in your professional and personal development

Now it's up to you!

Learn more

As an internal service provider, Helios IT Service GmbH operates and supports a large number of systems and procedures for the entire Helios Kliniken Group. In the innovative environment of healthcare IT, in addition to the operation of our data centers, we take over the project and application support of hospital information systems, digital image processing and eHealth solutions.

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Equal opportunities in the workplace are important to us. Therefore, we expressly encourage people with disabilities, any sexual identity and origin to apply.

The address of your new job as an IT Supporter Field Service in the Healthcare Sector (m/f/d) is Helios IT Service GmbH, Schwanebecker Chaussee 50, 13125 Berlin with the location Helios ENDO-Klinik Hamburg.

Your new job is just a few clicks away - start something new with us and apply now with your meaningful documents and salary expectations.

We look forward to receiving your application!