IT Supporter ServiceDesk (m/f/d)

We are not waiting for the future, but are shaping the digital world of today. Grow into new tasks with us and take on responsibility.

Join the ServiceDesk team of the Baltic Sea IT Cluster of Helios IT Service GmbH at the Schwerin or Stralsund location as

IT Supporter ServiceDesk (m/f/d)

What to expect

You will support the IT ServiceDesk of the Baltic Sea IT Cluster.
They are the central point of contact for all questions relating to IT support.
You will be responsible for receiving, qualifying and handling calls to the 1st level support hotline.
You will be jointly responsible for the continuous improvement of the IT ServiceDesk.

What you bring to the table

You have completed IT training or comparable professional experience.
Alternatively, they come via a lateral entry with a medical background and have a high affinity for IT.
You have professional experience in Microsoft Active Directory and relevant hardware and software.
You convince with a very high level of customer and service orientation; structured, independent and solution-oriented way of working; Team spirit, commitment and flexibility.
They see themselves as part of a team.
You are enthusiastic and like to contribute your ideas to the joint development of topics.

You can look forward to

The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinics
Discounts for over 480 top brands and prevention programs, e.g. discounts at gyms
We offer you the chance to get to work in an environmentally friendly way – with an employer subsidy for the Deutschlandticket
We offer you a varied and challenging job in the exciting and future-oriented environment of digitization
We work in flat hierarchies, appreciate short decision-making paths, offer flexible working time models and attractive remuneration
We support you in your professional and personal development

Now it's up to you!

Learn more

As an internal service provider, Helios IT Service GmbH operates and supports a large number of systems and procedures for the entire Helios Kliniken Group. In the innovative environment of healthcare IT, in addition to the operation of our data centers, we take over the project and application support of hospital information systems, digital image processing and eHealth solutions.

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Equal opportunities in the workplace are important to us. Therefore, we expressly encourage people with disabilities, any sexual identity and origin to apply.

The address of your new job as IT Supporter ServiceDesk (m/f/d) is Helios IT Service GmbH, Schwanebecker Chaussee 50, 13125 Berlin with the office Helios Kliniken Schwerin or Helios Hanseklinikum Stralsund.

Your new job is just a few clicks away - start something new with us and apply now with your informative documents.

We look forward to receiving your application!