WrocławPolandRegularFull-time

ServiceNow Technical Architect

Fresenius is a global healthcare company headquartered in Bad Homburg v. d. Höhe, Germany. In fiscal year 2024, Fresenius generated €21.5 billion in annual revenue, employing approximately 175,000 staff (excluding Fresenius Medical Care).

The Technical Architect is accountable for the technical integrity of the platform, system performance, and cross-platform data and functionality, including integrations.  They set development standards and drive the technical governance of the platform through robust controls and architecture boards.

Tasks

  • Technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices.

  • Provides guidance on, assists in establishing, and participates in technical governance processes.

  • Technical steering and governance of ServiceNow modules, applications, features, and data, inter-relationships, and integrations with other platforms

  • Collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption.

  • Ensure the creation of solution designs that optimize out-of-the-box features and function,s and provide assurance that technical implementations adhere to best practice

  • Identify and manage dependencies between modules, applications, and features

  • Maintain broad and deep knowledge of product developments/releases to a suitable level to provide demonstrations and thought leadership.

Qualification

  • 3 years of ServiceNow Architecture experience with appropriate certifications (e.g. CSA)

  • ServiceNow implementation and support experience for global enterprise-scaled organizations (ideally incorporating ITSM, SPM, ITOM, IntegrationHub)

  • Ability to understand and read scripts and APIs.

  • Excellent communication and senior stakeholder management skills

  • Able to prioritize time and workload in a complex, fast-moving environment

  • Proactive and motivated

  • Able to break down complex problems into sequential solutions, demonstrating value quickly

Additional information

What can we offer you:

  • Great collaboration and knowledge sharing spirit

  • Stable employment in a company with international environment

  • Work in office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet at the office once a week)

  • Excellent teamwork culture and friendly atmosphere

Application information

Name: Elżbieta Krupczyńska

Email: rekrutacja@fresenius.com

*By applying for a job offer, you agree that only the country-specific labor law of the respective legal entity will be applied to the application process.

At a glance

Job Type:

Regular

Company:

Fresenius Digital Technology

Location:

WrocławPoland

Working condition:

Full-time

Job Function:

IT Architecture & Systems

Publishing date:

03/09/2026
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