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SchleswigPermanentPart-time

Patient guide with focus on contract management (m/f/d)

Do you know what you can do? Your talent needs the right environment! Start your future with us!

Helios Klinik Schleswig GmbH is looking for a part-time, permanent patient guide specializing in contract management (m/f/d) to start as soon as possible.

What you can expect

  • Ensuring contract management/elective service contracts within the clinic
  • Close coordination of patients' claims for optional services with chief physicians and the respective specialist departments and their implementation
  • Processing requests for information in a personal conversation or answering them later via various communication channels (patients and employees)
  • Recording service, care and therapy-related requests from patients and processing or forwarding them
  • Receiving and processing patient complaints

What you bring with you

  • Completed training as a nursing specialist (m/f/d) or medical assistant (m/f/d)
  • A friendly, open and self-confident manner and a pronounced and high service orientation
  • Relevant professional experience and enjoy dealing with patients
  • Quick comprehension and implementation skills
  • Physical and mental resilience
  • Legally required proof of immunization against measles

You can look forward to

  • We offer remuneration in accordance with the collective agreement and a company pension scheme
  • The Helios PlusCard: supplementary insurance financed by Helios with, among other things, elective medical treatment in the event of hospitalization in one of our acute clinics
  • Discounts for over 480 top brands and prevention programs, e.g. discounts at sports studios
  • We offer you the opportunity to travel to work in an environmentally friendly way - with an employer subsidy for the Germany Ticket
  • Support and financial participation in further education and training

Further information

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.


The address of your new job as a patient guide (m/f/d) is: St. Jürgener Str. 1-3 in 24837 Schleswig.

Your new job is just a few clicks away. We look forward to hearing from you.

Equal opportunities in the workplace are important to us. That is why we expressly encourage people with disabilities, of any gender identity and origin to apply.

Contact person:in

Franziska Wilbert
Head of Patient Services
04621 812-1995
franziska.wilbert@helios-gesundheit.de

Address workplace

Helios Clinic Schleswig GmbH
St. Jürgener Street 1-3
24837 Schleswig

At a glance

Earliest possible start:

As from now

Job Type:

Permanent

Company:

Helios

Location:

Schleswig

Working condition:

Part-time

Job Function:

Non-Medical Service

Reference number:

0171_000037

Publishing date:

08/01/2025
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